Return Policy

Silvé Pro Skincare – Returns & Refund Policy

At Silvé Pro Skincare, we stand behind the quality of our products and want you to love your skincare ritual. If you are not fully satisfied with your purchase, we are happy to assist with eligible returns.

Return Window

Returns are accepted within 30 days from the order date.

Eligible Purchases

We only accept returns for products purchased directly through the Silvé Pro Skincare website.

Products purchased through other retailers must be returned to the original place of purchase.

Product Condition

Due to hygiene and safety standards for skincare products:

• Items must be unused and in original packaging
• Products that are opened, used, or damaged by the customer may not be eligible for return
• If a product arrives damaged or defective, please contact us within 7 days of delivery

How to Request a Return
Complete the Return Request Form
Ship the product to:

Silvé Pro Skincare
2710 23rd Ave. Apt.1
Astoria, NY 11105
United States
Include your Order Confirmation Number in the return package.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refund Process

Once we receive and inspect the returned item, we will notify you of the approval status.

If approved, your refund will be issued to the original payment method used at checkout.

Please allow 5–10 business days for the refund to appear on your account depending on your bank.

Non-Returnable Items

The following items cannot be returned:

• Opened skincare products
• Products marked final sale
• Gift cards

Allergic Reactions

Because every skin type is unique, Silvé Pro Skincare cannot guarantee individual results. We recommend performing a patch test before full application.

Customer Support

For return assistance please contact:

Email: silve@silveproskincare.com
Website: www.silveproskincare.com